Sensor
Nexx Garage NXG-200 - Pairing and installing the wireless sensor
Pairing and installing the wireless sensor Before pairing the sensor, check the following below first: Make sure that the device is online and connected to WiFi. The light on the device should be solid blue indicating the device is connected to ...
Nexx Garage NXG-200 - Using Wired Sensor in place of Wireless Sensor on a Gate Opener
If you are using Nexx Garage NXG-200 on a gate opener and wish to get WIRED sensor to replace the WIRELESS sensor that comes with NXG-200 by default, you can purchase NXG-200 WIRED sensor from the NEXX store: ...
Nexx Garage NXG-100, NXG-200 - Troubleshooting WIRED Sensor (Wired sensor showing incorrect status)
If the door status on the Nexx Home app is showing incorrect door status or "Unknown Status", then there may be an issue with the sensor. The app uses the sensor to determine if the door is opened/closed, and if the sensor isn't correctly reporting ...
Nexx Garage NXG-200 - Troubleshooting WIRELESS sensor (Wireless sensor showing incorrect status)
If the door status on the Nexx Home app is showing incorrect door status or "Unknown Status", then there may be an issue with the sensor. The app uses the sensor to determine if the door is opened/closed, and if the sensor isn't correctly reporting ...
Nexx Garage NXG-200 - Using WIRED SENSOR instead of WIRELESS SENSOR
You can use WIRED sensor in place of the WIRELESS sensor that Nexx Garage NXG-200 comes with by default. If you prefer to use WIRED sensor instead of WIRELESS sensor, the following are the options: 1) Purchase NXG-200 WIRED sensor from NEXX Store: ...
Nexx Garage NXG-100 - What is the length of the sensors wire?
The length of the wire of the sensor is around 13 to 15 feets.
Nexx Garage NXG-200, NXG-100 - Recommended Sensor Installation
There are a lot of possible ways to install the sensors, however, the recommended way is to mount them parallel and facing each other (Like a letter "L" facing a mirror) with a clearance of at least 1/8th of an inch and not more than 1/4th of an ...
Nexx Garage NXG-100 - Sensor Test
When you are having issues with the door status not showing correctly, please check that your device firmware is on version 3.3.19 and up. To check device firmware tap device settings, then tap device info. Then make sure that you have the sensors ...
Nexx Garage - NXG-100 - Recommended WIRED Sensor Orientation
Most issues with incorrect door status are caused by incorrect sensor orientation. There are some sensor orientations which may work for a period of time, but they will eventually start to fail and show the wrong status. Our only recommended sensor ...
Nexx garage NXG-100 - Sensors Test
TEST SENSORS FOR PROPER NOTIFICATIONS This step is to verify if the sensors are working and you are getting proper notifications when the garage door is opened or closed. 1. Open Nexx Garage App to the garage control button screen. 2. Make sure the ...
Nexx garage NXG-100 - Sensors Expansion due to Extreme Cold Weather Causing False Notifications
Have you had an unusually extreme cold temperature in your area? Extreme cold weather may cause your garage to expand thereby causing the sensors to expand (move slightly apart) with it. If the sensors are not within the 1/8 to 1/4 inch gap then you ...
Nexx garage NXG-100 - Sensor Versions
We have 2 sensor versions: 1) The 1st version is black and is about 1 inch in length. (It has been discontinued) 2) The 2nd version is also black and is about 2 1/2 inches in length. (Current version)
Nexx garage NXG-100 - Sensor Notification Issues - Steps to Resolve
Below are the steps to resolve sensor notification issues: For existing installation where the sensor has already been installed: 1) Manually refresh the door status by pulling down on the App button screen. Does your door status show the correct ...
Nexx garage NXG-100 - Is Sensor Working?
Perform this test to verify if the sensor is working correctly: 1. Connect the sensor to the Nexx Garage device. 2. Power on the device. 3. Take the sensors, one in each hand, and touch them together while looking at the device. The green led ...