Mobile App
Nexx Garage - NXG-200, NXG-100 - Device not responding when using the Nexx Home app
If your Nexx Garage device is not responding when you try to control it with the Nexx Home app, follow the steps below to resolve the issue: 1. Check the LED light on the device and make sure it's not blinking. 2. Restart the device by unplugging the ...
Nexx Garage - NXG-100 - How to fix the "Unknown Status" in Nexx Home App in NXG-100?
If the device is in "Unknown Status" you'll just need to do a few open/close cycles of the garage door to get the status to update. If you're not at home or don't have any way to remotely view your garage door I would recommend waiting until you get ...
Nexx App - NXG - How to view door open/close history in Nexx Home App?
The Nexx Home app saves the last 100 door activities so that you can keep a track of your Garage door opening and closing activities anytime on the go. 1. Once logged in into the app, tap on “History” button at the bottom of the app screen 2. Under ...
How to view the history of my Nexx devices
You can view a history of your Nexx devices through the Nexx app. The history shows all open/closes of the garage door . The history log on the app shows last 100 open/closes of the garage door. To view your history in the Nexx home app: Log into ...
Nexx Garage NXG-100, NXG-200, Nexx Gate - Workaround for multiple doors
1. Create 2 Nexx Garage accounts 2. Log into the first account and configure device #1 3. Grant access to 2nd account 4. Log out and log in as account #2, configure device #2 5. Grant access to 1st account Now, from any account, you can control ...
Door Open Notification, Door Open Reminder, Snooze, Door Close Notification
Door Open Notification When the door opens, you will receive a push notification to your smartphone . Door Open Reminder If the garage door is left open for more than 15 minutes, you will receive a push notification to your smartphone. You will keep ...
Auto Open Setup
For Auto Open setup, first check your phone settings: Android location setting: Privacy and safety -> Location -> Location method -> GPS, Wi-Fi, and Mobile networks. If it's GPS only then it will not work. IPhone setting: Enable Motion and ...