What Android and iOS versions are supported?
Nexx Home app has been verified to work on iOS devices with iOS version 12.2+ and Android 6.0+. Other versions may work but has not been fully tested.
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Android GPS Settings
If you are using an Android device please check your location setting and select GPS, Wi-Fi, and Mobile networks. If it's GPS only than it will not work. Also to test this I would recommend doing this at home and log out from the App and log back ...
Nexx garage NXG-100 - Sensor Versions
We have 2 sensor versions: 1) The 1st version is black and is about 1 inch in length. (It has been discontinued) 2) The 2nd version is also black and is about 2 1/2 inches in length. (Current version)
Latest device firmware for Nexx Garage NXG-100, Nexx Garage NXG-200, Nexx Plug NXPG-100, and Nexx Home app versions
As of 8/14/2020 the current latest firmware version numbers are as follows: NXG-100 - 3.3.19 NXG-200 - 3.0.2 NXPG-100 - 4.0.0 Nexx Home iOS - 3.0.3 App Store Link - https://apps.apple.com/us/app/nexx-home/id1434697309 Nexx Home Android - 3.0.3 Google ...
Nexx App - How to enable Auto Open on Android phones
On your phone go to Settings - Location - set this to “High Accuracy” On the Nexx Home app go to Device Settings (tap the gear icon) - Just Drive and enable the switch for Auto Open. Make sure you are standing in front of the garage door before you ...
Auto Open does not work on my iPhone version iOS 13
With iOS 13, apps are no longer allowed to request constant access to your location the first time you open them. For auto open to work, the location service must be Always on. Customers with Apple mobile device and are on iOS 13 or later must ...