Nexx App - NXG - Website log-on and App log-on are separate
If you had created an account for the getnexx.com website, that log-on credentials cannot be used as the log-on for the Nexx Home app as the log-on for getnexx.com is for the website shopping experience only. For the Nexx Home app, you will need to create a new log-on account for it.
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Nexx App - NXG - Transition to Nexx Home App from Nexx Garage App
We have recently launched the Nexx Home app (blue icon) which is replacing the old Nexx Garage app (green icon). Nexx Home is the most updated version with the auto-open updates and other added features and bug fixes. Please download and install the ...
Nexx App - NXG - Shared User (Nexx home)
To allow other people access to control your garage door opener, follow these steps: 1. Have the shared user install the Nexx Home app on their phone and create their own Nexx account with their own email and password. 2. From your phone, log into ...
Nexx App - NXG - How to resolve "Bad Request" error in Nexx Home App?
If you are getting "bad request error", then that might be because your time zone and zip code is not updated from the settings of the Nexx Home App. To get it fixed, please open the app > tap on 3 lines on the top left corner of the app > Accounts > ...
Nexx App - NXG - How to resolve "Cloud Error" issue?
If you are getting the "cloud error issue" in Nexx Home App, then please open the app > tap on 3 lines on the top left corner of the app > Accounts > Adjust timezone and Zipcode > Save > Logout of the app and then log back in.
Nexx App - NXG - Auto open Recommendation (Nexx Home)
The Auto-Open feature depends on your phone's geofencing capabilities and the first thing to do is make sure you have location services on your phone turned on and set to "High Accuracy" if on an Android phone. On iOS devices you'll need to turn on ...