Warranty Policy

Warranty Policy

PRODUCT LIMITED WARRANTY 

Simpaltek, LLC warrants to the first retail purchaser of this product that it is free from defects in materials and/or workmanship for a period of one (1) year following the original purchase date of the product, provided the product is used 1) in a home environment protected from the elements and 2) in compliance with the instructions regarding installation, operation, maintenance, and testing. This limited warranty does not cover 1) normal wear and tear 2) failures due to a) improper installation, operation, care, and maintenance b) misuse/unintended use c) abuse, negligence d) accidental damage e) unauthorized repairs or alteration f) use of improper voltage g) electrical outage short circuit 3) consumable parts such as batteries 4) acts of nature.

For products returned for warranty which are confirmed to be defective and are covered by this limited warranty, we will replace or repair the product at no extra cost to you. Products may be repaired or replaced by refurbished parts or units or by different models of similar functionality at our sole discretion. We will not cover any product installation costs, or any labor costs associated with other manufacturers' products or any repair or replacement or damage costs related to other products and services.
Any warranty claim must be accompanied by the first retail proof of purchase receipt showing the original first date of purchase, which is used to determine the warranty period.

We do not warrant that the operation of the product will be error-free or uninterrupted. Except to the extent set forth in this limited warranty, the product is provided on an "as is" basis, and all implied warranties, including but not limited to any implied warranties of merchantability and fitness for a particular purpose, are limited in duration to the applicable limited warranty period set forth, and no implied warranties will exist or apply after such period. No person or entity is authorized to assume for us any other liability in connection with the sale of this product.