Nexx Garage - NXG - Recycle Power and Determine LED Status
To recycle power, unplug the power for the Nexx Garage device, wait 5 seconds, and plug the power cord back into the outlet.
Should recycling power does not resolve the issue, please contact
support@getnexx.com for further assistance.
Related Articles
Nexx Garage - NXG-200, NXG-100 - How to resolve incorrect door status sensor issues
For Nexx Garage NXG-100 1. Make sure that your sensors are installed using the recommended setup. Please check the picture below for reference: 2. If the sensor is installed like in the picture above, then open your Nexx Home app, tap on Settings, ...
Nexx Garage NXG-200 - Troubleshooting WIRELESS sensor (Wireless sensor showing incorrect status)
If the door status on the Nexx Home app is showing incorrect door status or "Unknown Status", then there may be an issue with the sensor. The app uses the sensor to determine if the door is opened/closed, and if the sensor isn't correctly reporting ...
Nexx Garage - NXG-200, NXG-100 - How to clone your garage door or gate remote with Nexx Adapter for incompatible openers
STANDARD PROGRAMMING STEPS Note : “Source Remote” = The original or universal remote you currently use on the Door or Gate. If the following steps are carried out near the opener, the remote control will activate your garage door during programming. ...
Nexx Garage NXG-100, NXG-200 - Troubleshooting WIRED Sensor (Wired sensor showing incorrect status)
If the door status on the Nexx Home app is showing incorrect door status or "Unknown Status", then there may be an issue with the sensor. The app uses the sensor to determine if the door is opened/closed, and if the sensor isn't correctly reporting ...
Nexx Garage - NXG-200, NXG-100 - Device not responding when using the Nexx Home app
If your Nexx Garage device is not responding when you try to control it with the Nexx Home app, follow the steps below to resolve the issue: 1. Check the LED light on the device and make sure it's not blinking. 2. Restart the device by unplugging the ...