Nexx App - NXG - Push Notification Issue.

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• Nexx App - NXG - OS Notification Settings

  Android App Notification Setting Settings -> Applications -> Application manager -> Nexx Garage ->   Notification -> Allow notification -> Off

• Nexx App - NXG - How to resolve "Cloud Error" issue?

  If you are getting the "cloud error issue" in Nexx Home App, then please open the app > tap on 3 lines on the top left corner of the app > Accounts > Adjust timezone and Zipcode > Save > Logout of the app and then log back in. 

• Nexx App - NXG - Notification Badge showing on the App Icon.

  The notification icon is sometimes sent by OS where the phone thinks that they are notifications but actually they are not the notifications. Please open the settings of your phone > Notifications > Nexx Home > Disable badge.

• Nexx garage NXG-100 - Sensor Notification Issues - Steps to Resolve

  Below are the steps to resolve sensor notification issues: For existing installation where the sensor has already been installed: 1)  Manually refresh the door status by pulling down on the App button screen. Does your door status show the correct ...

• Nexx Garage - NXG-200, NXG-100 - Device not responding when using the Nexx Home app

  If your Nexx Garage device is not responding when you try to control it with the Nexx Home app, follow the steps below to resolve the issue: 1. Check the LED light on the device and make sure it's not blinking. 2. Restart the device by unplugging the ...