Nexx Garage NXG-200, NXG-100 - What to do when you switch to the Nexx Garage WiFi and it shows "Connected, No Internet"
When doing the setup and you see this message on your phone, all you need to do is:
For Android: Check for any notifications asking you if you want to stay connected and make sure you select "stay connected'. Then go back to the Nexx Home app to continue with the set up process. If you are not keep your connection with the Nexx Garage WiFi, then try with another phone (preferably an iPhone or you can also try doing the setup on a wireless laptop via the web app: https://mobile.nexxhome.com)
For iOS: Just go back to your app and then proceed with the setup process.
This is a normal message and not an error since the device is not connected to the internet initially. If you have trouble proceeding or if when you go back to the app, the setup does not continue, then please contact us
for additional assistance.
Nexx Garage NXG-200 - Will Nexx Garage NXG-200 work without internet connection?
Yes, even if your home WiFi network went down / temporarily lost internet connection and both your phone and the Nexx device has no internet connection, the Nexx Home app will still be able to activate the device over Bluetooth. Make sure that your ...
Does Nexx devices require WiFi connection?
Yes. the Nexx devices will only work when connected to an internet-enabled WiFi. We recommend connecting to a home or personal router. Please note that Nexx Garage does not support 5Ghz WiFi, only 2.4Ghz.
Nexx Garage NXG-100, NXG-200, Nexx Gate - WiFi Disconnect
If your device has lost WiFi connection, it will normally reconnect, but if it doesn't then please recycle the power as follows: Unplug the power for the Nexx device, wait 5 seconds, and plug the power cord back into the outlet. Also, check to see ...
Nexx Garage NXG-200, NXG-100 - Troubleshooting Connection Issues
• If you are using a Samsung or a Pixel phone there is a feature where it will block access to a WiFi network that does not have internet access and will turn on your mobile data instead. Once you connect to the Nexx Garage WiFi if you get a prompt ...
Nexx Garage - NXG-200, NXG-100 - How to clone your garage door or gate remote with Nexx Adapter for incompatible openers
STANDARD PROGRAMMING STEPS Note : “Source Remote” = The original or universal remote you currently use on the Door or Gate. If the following steps are carried out near the opener, the remote control will activate your garage door during programming. ...