Nexx App - Nexx Garage shows INACTIVE in the Smarthings Web IDE
After linking the account with Smartthings and going to the Smartthings IDE webpage (https://account.smartthings.com/) to create custom apps etc, the Nexx device shows up as INACTIVE.
Unfortunately the Smartthings IDE webpage is for the old Smartthings Classic app which we don't support. This is why the devices are showing as INACTIVE in the IDE webpage.
Related Articles
Nexx Garage - Having trouble with integrating Nexx Garage with Smartthings
If you are still using the classic Smarthings app, please make sure to switch to the modern Smartthings app as the classic version is not supported. Please click the following link on how to link your Nexx Garage with Smartthings: Smarthings Setup ...Nexx Garage NXG-200, NXG-100 - What to do when you switch to the Nexx Garage WiFi and it shows "Connected, No Internet"
When doing the setup and you see this message on your phone, all you need to do is: For Android: Check for any notifications asking you if you want to stay connected and make sure you select "stay connected'. Then go back to the Nexx Home app to ...Nexx Garage - NXG-200, NXG-100 - How to clone your garage door or gate remote with Nexx Adapter for incompatible openers
STANDARD PROGRAMMING STEPS Note : “Source Remote” = The original or universal remote you currently use on the Door or Gate. If the following steps are carried out near the opener, the remote control will activate your garage door during programming. ...Nexx App - NXG - Transition to Nexx Home App from Nexx Garage App
We have recently launched the Nexx Home app (blue icon) which is replacing the old Nexx Garage app (green icon). Nexx Home is the most updated version with the auto-open updates and other added features and bug fixes. Please download and install the ...Nexx Garage - General Questions
How do I know if my garage door opener is compatible with Nexx Garage? You can view a list of devices that we know are compatible on our Compatible Garage Door Openers page. We are constantly adding to the list of compatible devices, so even if your ...