If you are having an app push notification issue, first log out and then log back into the app. If this does not work then delete the app and install it again. If this does not resolve the issue, please contact us at support@getnexx.com for further ...
We have recently launched the Nexx Home app (blue icon) which is replacing the old Nexx Garage app (green icon). Nexx Home is the most updated version with the auto-open updates and other added features and bug fixes. Please download and install the ...
Below are the steps to resolve sensor notification issues: For existing installation where the sensor has already been installed: 1) Manually refresh the door status by pulling down on the App button screen. Does your door status show the correct ...
If the door status on the Nexx Home app is showing incorrect door status or "Unknown Status", then there may be an issue with the sensor. The app uses the sensor to determine if the door is opened/closed, and if the sensor isn't correctly reporting ...